Work story

Hi everyone, I am TM and as you can see I tried blogging couple years back and then stopped. I do not like blogging but for this class I've no choice, so here I go for the next 6 weeks. I've held various different jobs in the last 12 years in the U.S. and India, such as tutoring kids, selling Avon, marketing for software & hardware training courses, conducting computer education seminars, teaching preschool, teaching English.

Currently, I work as a Sr. Software Specialist at CSU East Bay. I am taking this class as an elective for my masters degree in Public Administration. From 2003 to 04/2009 I worked at SJSU in 2 different positions. From 2003-2006, I worked at the CMS Help Desk...yes the same help desk you guys call/email for all your issues with MySJSU (PeopleSoft) website, including password resets. I was one of the two Help Desk & Training Assistant who supported 30,000+ students and 3000+ employees who use that site for various Student Administration and HR processes. That job gave me a good exposure to the university system. Then I worked as the Human Resources Information Systems (HRIS) Analyst & Trainer supporting all the various PeopleSoft HR functionalities used by SJSU.

Although I am a software specialist, communication with internal and external stakeholders is a huge part of my job so I am looking forward to learn new communication concepts and theories from this class.