Déjà vu to Operations Management class

Chapter 3 was a déjà vu to all the theories that I learned in my Operations Managment class during my undergraduate studies in Business Administration. I never thought I would come across the classical management theories in this class, but after reading the sections about the industrial revolution, division of labor, scientific management, bureaucracy, I can now understand that communication was simple yet critical way of giving orders, directing and coordinating work tasks, and making sure that employees and the public followed the rules and regulations.

I agree with the authors that many tenets of the classical approach to management are still alive, especially at the federal, state, and local government levels. If you examine the operations and organizational communication approaches at the department of motor vehicle, department of homeland security, social services, the judicial system, etc., you will find that the classical management is still creating efficiencies and effectiveness in the operations of these governmental organizations.